Customer Care
At RF Chattelle we believe industry
leading customer care should be the focal point of everything we
do.
As part of our commitment to you, we will provide information
and advice on every aspect of your new home. This will include a
practical demonstration of all the features and benefits of the
appliances built into the property you have chosen.
In addition to answering any of your questions in relation to
your new home construction, we will also keep you advised of build
progress and planned completion date and will endeavor to direct
all our energy to meet this given date at all times.
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When the time arrives to select individual choices and optional
extras (if applicable), experienced sales staff will offer support
to you in personalizing your new home.
Our sales staff will further assist with all Health & Safety
issues relating to your new home and provide a comprehensive new
home pack at handover, to enable you to enjoy the benefits of your
new home immediately.
At RF Chattelle our primary objective is to make your new home
purchase both a fulfilling and stress free experience.
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To ensure customer satisfaction we are continually reviewing our
procedures by taking account of feedback from clients and
constantly monitoring all standards at each and every development
and more importantly acting upon findings.
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